Product logoUKEDL
ProductPricingHelpSign inCreate your event

Security

How UKEDL (sole proprietorship; entity formation pending) operates UKEDL for organizers who need trustworthy uptime and honest capability claims.

On this page

  1. Architecture summary
  2. Status
  3. Downloads
  4. Data export and continuity
  5. Product principles
  6. Report a vulnerability

Architecture summary

  • Managed infrastructure. Web on Netlify, API on Render, PostgreSQL on Neon — listed as subprocessors in our Privacy Policy.
  • Transport security. TLS for all public HTTPS endpoints.
  • Encryption at rest. Provided by our managed database and host providers (Neon / Render / Netlify class controls).
  • Authentication. Session cookies (HttpOnly, Secure in production, SameSite) with CSRF protection on cookie-authenticated writes. Passwords are hashed; secrets are not logged.
  • Tenancy. Event and organization data access is scoped server-side; new endpoints ship with authorization tests.
  • Backups and restore drills. Database backups are retained via the managed Postgres provider. We schedule restore drills as part of solo-ops hardening (documented in RUNBOOK when Phase S2 lands). Continuity goal: recover agenda-critical reads if writes are impaired.

Status

Public status page: https://status.ukedl.com (placeholder until the S2 provider is wired). Support hours: Weekdays 9:00–17:00 US Pacific. Event-day coverage is best-effort.

Downloads

DRAFT — requires legal / security review

  • HECVAT Lite (PDF) — higher-ed vendor questionnaire lite pack (placeholder draft).
  • Data Processing Agreement (PDF) — DPA for organizers (placeholder draft).

Data export and continuity

Signed-in users can export their own account data as JSON from Account (profile, memberships, attendance, and message metadata). We do not hold attendee data hostage: organizers can export event tables from the product, and account deletion cascade rules will be published once approved. During incidents we aim for read-only degradation so schedules remain available.

Product principles (anti-goals)

  • No ads
  • No attendee-data monetization
  • No engagement bait

These are deliberate non-goals from our product strategy — we will not "helpfully" add them later.

Report a vulnerability

Email support@ukedl.com. See also /.well-known/security.txt.

UKEDL

Calm event software for academic programs and recurring conferences.

Product

FeaturesDemoPricing

Resources

HelpSecurityStatusSupport

Legal

TermsPrivacy

UKEDL (sole proprietorship; entity formation pending) · support@ukedl.com